Welcome to Perth Electric Gates.
This Privacy Policy explains how Perth Electric Gates (“we”, “us” or “our”) collects, uses, stores, protects and discloses personal information when you visit https://perthelectricgates.com.au/ (the “Website”), contact us, request a quote, engage us for services, or otherwise interact with our business.
We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), to the extent those laws apply to us.
By using our Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
“Personal information” generally means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
Depending on how you interact with us, personal information we collect may include:
We generally do not seek to collect sensitive information unless it is reasonably necessary for our business activities and permitted by law.
We may collect personal information directly from you when you:
We may also receive personal information from third parties where permitted by law, including service providers, contractors, referral partners, advertising platforms or publicly available sources.
Our Website may automatically collect certain technical information through cookies and similar technologies.
We may collect, hold and use your personal information for purposes including:
We will generally use personal information for the purpose for which it was collected or for another purpose that is related to that purpose and reasonably expected, or where otherwise authorised or required by law.
When you submit a contact form or request a quote through our Website, we may collect information such as your name, telephone number, email address, property address and details about the work you require.
We use this information to assess your enquiry, contact you, prepare an estimate or quote, arrange an inspection and provide the requested services.
Please avoid including unnecessary sensitive or confidential information in Website enquiry forms.
We may disclose personal information to third parties where reasonably necessary for our business activities.
These may include:
We do not disclose personal information to third parties for purposes unrelated to our business unless you have consented or the disclosure is otherwise permitted or required by law.
We use third-party providers to help operate our Website and business.
These providers may process personal information on our behalf to perform functions such as website hosting, email delivery, analytics, advertising, payment processing, customer management or data storage.
We take reasonable steps, where appropriate and required, to work with providers that handle personal information securely and consistently with applicable privacy requirements.
Third-party providers may have their own privacy policies governing information they collect or process.
Some technology, hosting, cloud, analytics or other service providers we use may store or process information outside Australia.
Where personal information is disclosed to an overseas recipient and Australian privacy law requires us to do so, we will take reasonable steps to ensure the information is handled appropriately.
Because the locations used by technology providers can change, specific countries may not always be known to us.
Our Website may use cookies and similar technologies.
A cookie is a small data file stored on your computer or device when you visit a website. Cookies can help websites operate correctly, remember preferences, understand how visitors use the site and improve the user experience.
We may use cookies for purposes including:
Third-party services used on our Website may also place or access cookies.
You can usually configure your browser to reject, restrict or delete cookies. Disabling cookies may affect the functionality of some parts of the Website.
When you use our Website, certain information may be automatically recorded, including:
We may use this information to monitor Website performance, understand visitor behaviour, maintain security, diagnose technical problems and improve our Website and services.
Where permitted by law, we may use your contact details to send you information about Perth Electric Gates, our products, services, promotions or other information that may be relevant to you.
Commercial electronic messages, including marketing emails and SMS messages, will be sent in accordance with applicable Australian laws, including the Spam Act 2003 (Cth).
You may opt out of receiving marketing communications at any time by:
We will process valid opt-out requests as required by applicable law.
Even if you opt out of marketing messages, we may still contact you regarding existing enquiries, quotes, appointments, transactions, services or other non-marketing matters.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Security measures may include, where appropriate:
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security of information transmitted over the internet or stored electronically.
If we become aware of a data breach involving personal information, we will assess and respond to the incident in accordance with applicable legal requirements.
Where the Notifiable Data Breaches scheme under the Privacy Act applies and a breach meets the relevant legal threshold, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legal, taxation, accounting, warranty, insurance, dispute-resolution or business-record purposes.
When personal information is no longer required, we may take reasonable steps to securely destroy or de-identify it, subject to any legal or legitimate record-keeping requirements.
Backup systems may retain copies for a limited period after information is removed from active systems.
You may contact us to request access to personal information we hold about you.
Where applicable, we will respond to requests within a reasonable period and provide access in accordance with Australian privacy law.
In some circumstances, we may be permitted or required to refuse access to some information. Where required by law, we will explain the reasons for the refusal and available complaint options.
To request access, contact:
Email: [email protected]
We may ask you to verify your identity before providing access to personal information.
We aim to keep personal information accurate, complete and up to date.
If you believe information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us at:
We will take reasonable steps to correct information where appropriate and required by law.
You may contact us to request deletion of personal information we hold about you.
We will consider deletion requests having regard to applicable laws and legitimate business requirements. We may need to retain certain information where required by law or reasonably necessary for matters such as taxation, accounting, warranties, contracts, fraud prevention, insurance, dispute resolution or legal claims.
Where information cannot immediately be removed from backup systems, it may remain inaccessible until the relevant backup is overwritten or deleted in accordance with our data-retention practices.
Depending on the circumstances and the privacy laws that apply to us, you may have rights relating to your personal information, including the ability to:
These rights may be subject to exceptions and limitations under applicable law.
If you have a question or complaint about how we handle your personal information, please contact us first so that we can investigate and attempt to resolve the matter.
Perth Electric Gates
Website: https://perthelectricgates.com.au/
Email: [email protected]
Please provide sufficient details about your concern so that we can investigate it properly.
Where the Privacy Act applies to us and you are not satisfied with our response, you may be entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Our Website and services are intended for customers seeking electric-gate, automation, access-control and related services and are not specifically directed at children.
We do not knowingly seek to collect personal information from children without appropriate authorisation.
If you are a parent or guardian and believe that a child has provided personal information to us inappropriately, please contact us at [email protected] so that we can review the matter and take appropriate action.
Our Website may contain links to third-party websites.
When you follow a link to another website, that website is responsible for its own privacy and data-handling practices. This Privacy Policy does not apply to websites operated by third parties.
We recommend reviewing the privacy policy of any external website you visit.
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, Website functionality or legal requirements.
The latest version will be published on our Website, and the “Last updated” date at the top of this Privacy Policy will be revised accordingly.
We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the way we handle personal information, please contact:
Perth Electric Gates
Website: https://perthelectricgates.com.au/
Email: [email protected]
